1 Introduction
UniverseByte is an IT training and technology company headquartered in India, dedicated to empowering students and professionals through industry-relevant courses, internship programs, placement assistance, and web development services.
This Privacy Policy applies to all visitors and users of www.universebyte.in and any associated subdomains or services. We are committed to maintaining the trust and confidence of our users and handling your personal data with care and transparency.
We operate in compliance with applicable Indian privacy laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2 Information We Collect
2.1 Information You Provide Directly
When you interact with our website, we may collect the following information:
- Contact Form: Full name, email address, phone number, area of interest, and message content
- Newsletter Subscription: Email address
- Course Enrollment Inquiries: Name, phone number, educational background, and preferred course
- Internship / Placement Applications: Resume, skills, academic details, and career preferences
2.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and analytics tools:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and click paths
- Referring website or source
- Device type (desktop, mobile, tablet)
2.3 Sensitive Personal Information
We do not intentionally collect sensitive personal data such as financial information, government ID numbers, biometric data, or health information through our website. If such data is required for specific services, it will be explicitly requested and handled with additional care.
3 How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: Responding to enquiries, processing enrollment requests, providing course information and support
- Communication: Sending confirmation emails, updates about your enquiry, course schedules, and important notices
- Marketing: Sending newsletters, promotional offers, and course updates (only with your consent; you can opt out at any time)
- Website Improvement: Analysing website usage to enhance user experience, fix issues, and add new features
- Legal Compliance: Meeting obligations under applicable Indian law
- Fraud Prevention: Detecting and preventing fraudulent activity or misuse of our services
6 Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security practices include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Limited access to personal data on a need-to-know basis
- Regular security reviews and updates to our systems
- Secure, encrypted storage of sensitive data
7 Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Contact form submissions: Retained for up to 2 years for follow-up and service purposes
- Newsletter subscriptions: Retained until you unsubscribe
- Enrolled students / clients: Records maintained for up to 5 years for legal and accounting purposes
- Analytics data: Aggregated, anonymised data retained indefinitely for statistical analysis
When data is no longer needed, we will securely delete or anonymise it.
8 Your Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal data (subject to legal obligations)
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
- Right to Object: Object to the processing of your data in certain circumstances
- Right to Portability: Request your data in a structured, commonly used format
To exercise any of these rights, please contact us at info@universebyte.in. We will respond to all requests within 30 days.
9 Third-Party Links
Our website may contain links to third-party websites, social media platforms (Facebook, Instagram, LinkedIn, Twitter/X, YouTube), and partner services. We are not responsible for the privacy practices or content of these external sites.
We encourage you to read the privacy policy of every website you visit. The presence of a link on our site does not constitute an endorsement of that site's privacy practices.
10 Children's Privacy
Our services are not directed at children under the age of 13 years. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@universebyte.in.
If we discover that we have collected personal information from a child under 13 without parental consent, we will delete such information promptly.
11 Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website homepage for material changes
- Where appropriate, notify you by email
Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
UniverseByte Privacy Team
Email: info@universebyte.in
Phone: +91 78598 20822
Website: www.universebyte.in
We aim to respond to all privacy-related enquiries within 30 business days.